Jumbo Exit & Email Popups ("the App") provides exit-intent and email popup functionality ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install the App, we automatically access certain types of information from your Shopify account:
• Store URL
• Store owner email address
• Installed themes
We may also collect information directly from you, through your Shopify account, or via the following technologies:
• Cookies: Data files placed on your device, often including an anonymous unique identifier. Learn more about cookies at http://www.allaboutcookies.org.
• Log files: Track actions on the App and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files that track how you interact with the App.
How Do We Use Your Personal Information?
We use the personal information collected to provide the Service and operate the App. Additionally, we may use this information to:
• Communicate with you;
• Improve the App and optimize its functionality; and
• Share information about our products, updates, or services.
Sharing Your Personal Information
We may share your information with service providers such as Google Analytics to understand usage patterns and enhance the App's performance. Additionally, we may share information to comply with laws and regulations, respond to legal requests, or protect our rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and request its correction, updating, or deletion. For assistance, please contact us at the details below.We also note that your information may be transferred outside of Europe, including to Canada and the United States, to fulfill the services offered by the App.
Data Retention
We retain information collected through the App unless you request its deletion.
Changes
This privacy policy may be updated from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For questions or concerns about this Privacy Policy, or to make a complaint, please contact us by email at hello@jumbobros.com